At Auric Haven, we are committed to protecting your personal data and respecting your privacy in compliance with UAE Data Protection Laws and international standards.

We collect personal details necessary to process your booking and fulfill legal obligations, including your name, contact information, payment details, and passport or ID copies as mandated by the Dubai Department of Economy and Tourism (DET). This information is strictly used to process reservations, verify guest identities, coordinate check-in procedures, facilitate customer support, and communicate essential updates regarding your stay.

We do not sell or rent your personal data. Your information is shared only with official government authorities when required by law, or with essential service providers, such as secure payment gateways, under strict confidentiality agreements.

We implement robust administrative and technical measures to safeguard your information against unauthorized access, loss, or alteration. Data is retained only as long as necessary to satisfy legal, accounting, and reporting obligations. You retain the right to access, update, or request the deletion of your personal details, subject to regulatory retention requirements.